Big State Plumbing

I had a stopped up toilet. The guy was here less than 30 minutes. He just had to run the 'snake' but said he had to charge what he was told. the bill was $230 for less than 30 minutes. that would be $460 an hour! way over priced. I wrote on the ticket UNDER PROTEST. Silly me thought they would at least give me a call. no such luck more

Used Big State Plumbing today on a plumbing issue--technician was Victor V. He was super helpful--showed me why I was having the problem as well as how to fix the issue myself in the future. more

I'm so thankful for BSP, especially Mr. Morgan. Richard who came to my rescue the same day I called. My clogged water line was professionally fixed & he was very informative & pleasant. Have used this company before & would recommend to all in need of plumbers. thanks again more

Extremely pleasant, easy process to set up our in home appointment.Our craftsman Richard was promptly on time, extremely skilled, and was very engaged with us throughout the entire process. Superb customer service!!! I highly recommended Big State Plumbing. more

Victor was working down the street in out subdivision of New Territory at a neighbors when my daughter accidentally dropped a small bottle in the toilet causing it to plung up. I took my phone and shot a photo of his company van the called his dispatcher explaining NT he was working less than 100 yards from my house and could he come by when he was done with my neighbors. She said yes and would dispatch him promptly. Victor arrived earlier than expect and solve our plugged toilet problem promptly and professionally. Our famil are very pleased with Big State Plumbing and Victor Vanya in particular. This is to his bosses, Victor is a class act and performed beyond our expectations as did the lady in you dispatch desk. Base on this performance we will use Big State Plumbing for our future Plumbing needs. They came through after hurricane Harvey when nobody else could or would. more

Jeff with Big State Plumbing came to my house today to perform water heater flush and general plumbing inspection. Everything was done professionally and efficiently and I would definitely recommend Big State. more

Got there before the promised time. Richard found the problem and fixed it -- which was a nut that got stuck in our garbage disposal. Then he helped us get that nut back into service in the appliance that shed it, which was definitely above and beyond what he had to do. Courteous, efficient and effective. A really good guy doing a great job. more

Best team I have seen work together. more

Great Friendly service and very professional and reasonable rates. more

Jason was very courteous and informed us throughout the repair service of problem and solution. Appreciate his service. more

I received very timely and friendly service. I call Big State Plumbing this morning. The plumber arrived early this afternoon. He explained the problems that we were having and made a recommendation. He then fixed the problem and totally resolved the issue. So I am very pleased!!! more

I was frustrated with my broken water heater and am so glad that I eventually called Big State Plumbing. It was a family referral meaning it makes me second in my family to have water heater purchased from and installed by Big State Plumbing! We are very pleased with our technician Shane's expertise and professionalism. Everyone that I came across at Big State Plumbing handled my call professionally and with patience. We are very pleased with Shane's water heater installation and gladly recommend Big State Plumbing for any plumbing related needs more

David was dispatched on a Saturday evening to help with a repair. He communicated with me through the whole event and did a fantastic job. I will be using big state again more

Glen McKinney and Big State Plumbing did a great job in repairing the main water service line to my residence. Glen discussed the options and costs and stuck to his word in getting the job completed in a timely manner. I would certainly recommend Glen and Big State Plumbing to freind's and family. Kerry. more