I was looking for the phone number for B & E and spotted the two previous reviews. I don't know what they are talking about, I took my old flatbed trailer in for repair work and Butch was more than helpful. I was surprised that they would do trailer electrical work. After some conversation on what to do, the work was finished promptly. Everyone I met there was pleasant. Hey! This is Wimberley and if you are rude, and sensitive yourself that is probably the response you might get in return :) My wife has been to B and E also and she says what's the problem.