Ashton Tenly Co Llc

Horrible company to do business with. Very calculating and deceiving. They care nothing for the tenants just your money. Be very cautious when renting from them. It's all nice and friendly up until you move out. That's when the nightmare begins. Please, PLEASE document everything that is wrong with the house. Take pictures and videos of the property from top to bottom. With this company, communicate through email only! You need to document everything. Phone calls won't do you justice. Not only will the rental company want your money, so will the owners. They'll make sure they get a full renovation before the next tenant moves in so ALWAYS make sure you're not the first tenant to lease a property. We made that mistake and now our deposit is going towards a dream renovation for the owners ($3100 DOWN THE DRAIN). Nothing on the property was new and now they're getting a free dishwasher (which was already broken) along with other things. Anything that is normal wear and tear, you will get charge for. If you find something even slightly wrong with the house, report it immediately. Harass them and make sure they fix it. Make sure they have someone come out and look at it. If they avoid you and state “we will fix after move out” then that's a huge sign that you need to take out your camera and start taking pictures. Heck, you can even send them the pictures and make sure they have if for their records with a email documenting the date picture was taken and reported. They obviously know whats wrong with it and having to address it then would mean money out of their pockets, not yours. From experience, they will make accusation AFTER MOVE-OUT and say “it is evident that you damaged this or that”. SO DO NOT RENT FROM THEM. IF YOU DO, YOU NEED TO BE EXTREMELY METICULOUS AND NOTE EVERYTHING!!!! Take REALLY GOOD PICTURES AT MOVE-OUT TOO!!! DON'T LET ALL YOUR CLEANING AND HARD WORK GO TO WASTE BECAUSE THEY WILL TAKE PICTURES. They are not a honest company to work with. Very poor ethics. more

Worst company to rent from, please stay away. If you do rent from them please take before and after pictures of everything. If they don't want to do the walk through make sure you put done that EVERYTHING is broken. They will charge you for everything at the end and take your whole deposit and then some. If any issue arise and you need to speak with someone the only one person that you can talk to is Jaime. When we moved into our rental we were never told that the electricity will short circuit if you use the microwave. We were out of electricity for 2 of our rooms for 5 days and they did not even give us credit for anything for the inconvenience. Now i read somewhere that it's consider inhabitable. When ask to fix the dish washer they said they would do it when we move out and charged us for a brand new one. My husband spent a whole afternoon cleaning the yard and they charged us $520 for yard work. So if you guys are renting with a big deposit don't dream of getting anything back. That thing was not brand new when we moved in! So renters beware make sure to document everything if anything goes wrong. more

Ashton Tenly Property Management has A+ customer service, handles all incoming questions and concerns of renters & owners immediately, has an in-house maintenance dpeartment to insure timely repairs and has over 20 years experience in the business of property management. more

If you can help it do not rent from them. As a landlord they do not take care of their properties to upkeep the basic necessities. They are hard to get hold of when it comes to problems with the property, are not willing to work with tenants who want to do upkeep of the house, In short they are not willing to invest anything, only to get your money! Pros: very few Cons: Customer service, and the list goes on more

We have a lot of rental properties in our neighborhood managed through Ashton Tenly. We have a house with renters from hell that wake us up with loud music and screaming girls. They have garbage piling up all over their driveway and backyard with grass waist high. We have contacted Ashton Tenly many times and they claim they will take care of it but nothing is ever done. If they were woken up at all hours and had to deal with trashy neighbors, maybe they would care. They obviously do not properly screen their renters and are allowing nice neighborhoods to go to hell. They feel the police should handle THEIR renters. I think the police have more important things to do other than manage their tenants! Pros: Nothing Cons: Bad customer service, poor management more