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Andy's Italian Kitchen - Farmington, CT - Reviews page 1 - Judysbook

Andy's Italian Kitchen

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230 Farmington Ave
Farmington, CT 06032
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(860) 676-0800
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Andy's Italian Kitchen - Farmington, CT
Andy's Italian Kitchen - Farmington, CT
Andy's Italian Kitchen - Farmington, CT
Andy's Italian Kitchen - Farmington, CT
Andy's Italian Kitchen - Farmington, CT

Reviews

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Best

Dear Keleon01, i have been a loyal customer of andy's for ten years and have never expierenced ""the worst customer service"". everytime i have been in there the wait staff has be...

Worst

Please do not interfere with other people's opinions/reviews. You disgust me and make feel worse than the food at Andy's. Cons: Awilkenson

Dear Awilkenson 12/31/2008

Please do not interfere with other people's opinions/reviews. You disgust me and make feel worse than the food at Andy's. Cons: Awilkenson more

Wonderful food and staff, Unfortunate attitude of 11/13/2008

I've been to this restaurant many times, and actually came online to see if they had a website so I could forward it to friends. The food is wonderful - the pizzas are great and some of the entrees have so much flavor its almost hard to chew....:) I'm actually going to try and use the restaurant to serve for a family event - a stretch for them I presume, as I'm not sure they do catering (I'll soon find out). The staff is always very pleasant in my experience; helpful when I need it, offer suggestions and certainly more than accommodating when needed. I find it unfortunate for the first reviewer, and more so for the third - a misprint is a misprint; your inability to accept that is your problem and I find it surprising that a staff member would come out angry and make a scene (perhaps some exaggeration?). I agree that the restaurant needed to do something for you - as they did for me when I brought the same coupon in, and have witnessed them do for others. I suggest this rule of thumb - always try a restaurant twice before making an opinion - everyone has a bad day from time to time and we can't lynch a someone for having a bad day. All in all - I really like this place, will continue going back and will highly recommend it to anyone... Pros: great food and staff, friendly/homey ambiance, comfortable feel Cons: none that I find... more

In response to 2 reviews below 6/2/2008

No place to comment on reviews, so I'm writing here in response to the second review blasting Keleon who wrote how she was treated and what they experienced. No need for comments such as ""maybe she was tired of putting up with cheap people like you"". Restaurants put out coupons to attract new customers and rarely is it the cost of the dinner that is upsetting when they refuse to honor it. It would have been better for business if the manager did handle this properly. After reading both reviews, I'm trusting the original unbiased opinion and not giving this restaurant my business. more

its great! 10/26/2007

Dear Keleon01, i have been a loyal customer of andy's for ten years and have never expierenced ""the worst customer service"". everytime i have been in there the wait staff has been polite and made us feel right at home. the manager you are talking about is a sweet lady and does not deserve to be called awlful. maybe she was tired of putting up with cheap people like you. im sorry you cant afford a night out at an inexpensive restaurant:( but to everyone else who is thinking about going to andy's i highly reccomend it! they have delicous dishes, GREAT customer service, and a tradditional ""italian home"" feeling. you will leave there feeling full and happy:) Pros: the traditional italian dishes more

ABSOLUTELY THE WORST CUSTOMER SERVICE 3/8/2007

My boyfriend and I went out here for the first time last night because we had received a coupon in the mail for 50% off dinner- a great deal! Everything was fine at first- food, service, etc. However, when we were given the bill and handed in our coupon we were told by our server that it was a misprint and they couldn't honor it for a number of reasons: Pros: sat right away, good food Cons: worst customer service I've ever experienced more
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Menu for Andy's Italian Kitchen




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Additional information

  • Hours:

    Mon-Fri, 11am-9pm; Sat, noon-9pm
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