Sunday night - D-Mode concert happening at the Cynthia Woods Pavilion. Did management not know there was a concert happening that would lead to hoards of extra people coming in? Apparently not..... People who had reservations waited 30-45 minutes. I sat at the bar and waited 10+ minutes to get a drink.
Note to management - there is this thing called ""the internet"" that might help you staff appropriately around concerts / events.
Pros: nice atmosphere
Cons: poorly staffed