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Abbey Carpet Of Ogden - 31 Reviews - 4010 Riverdale Rd, Ogden, UT - Flooring Contractors Reviews - Phone (801) 393-3355
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Abbey Carpet Of Ogden

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4010 Riverdale Rd
Ogden, UT 84405
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(801) 393-3355
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Abbey Carpet Of Ogden - Ogden, UT
Abbey Carpet Of Ogden - Ogden, UT

Reviews

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Best

I used Abbey Carpet of Ogden recently to install some carpeting and some tile in my home, and was quite pleased with how the work went. The workers that came out did the carpets i...

Worst

This place, the "customer service" and the owners are an absolute nightmare to deal with... Their only concern is your money. My mother passed away before paying the remainder of ...

Great work, good customer service 2/15/2017

I used Abbey Carpet of Ogden recently to install some carpeting and some tile in my home, and was quite pleased with how the work went. The workers that came out did the carpets in the downstairs area, and installed some tiles upstairs. I wasn't home but my friend let them in, and when she came back later she said the guy working downstairs had walked up through the tiles before the grout was done, leaving cracks in the grout. I wasn't pleased and called them back and they were able to come out and repair the issue and get everything back in good order. Great customer service, I would definitely use them again, and I highly recommend their services. more

Completely happy with Abbey, just a hiccup with one of the contractors. 1/27/2017

We really liked how everything turned out with Abbey Carpet of Ogden. We liked the way everything looked and the overall experience after the fact was good. It was a pretty intrusive process but you know, I think that's what happens with remodels. Duane was always responsive and he works really hard and puts in 110% to please his customers. Actually, one of the things that I said to him at one point is that he needs another one of him. It's too hard to be everywhere and to pleased everyone to the extend that he wants to. So, I would say that with Abbey I was very happy but with one of their contractors I was not so happy. They were very nice people but the tile guys unfortunately did not make us a priority and I kind of understand their circumstances an they tried hard, but the end result is that I'm not 100% satisfied with their part of the work. It looks OK but it's not as good as it could be. For example, they would come for a portion of the day and then they would go to someone else, so the amount of time that it took would get longer and longer at the end. After everything I didn't want them here, even though they were nice guys. So, Duane ended up doing some of the fixing at the end that needed to be done, instead of them doing it. I know that remodeling ends up taking a long time and probably longer than everyone thinks, so I know that I need to be patient with all of that. Other than the tile, I probably would have given them a 5 for everything. That's the only downside, if the grout would have been deeper, we would have been totally satisfied. more

Knowledgeable and Confident with the Best Bid! 1/18/2017

I was blown away by the service Abbey Carpet of Ogden provided when they did our flooring. They installed hickory floors throughout the house and it goes right up to the edge of the kitchen tile, matching perfectly with the cabinets. It really brings out the richness of the hickory coloring and is quite eye catching. The only issue (and it's not a big one) was that it was hard to locate help when we initially walked into the store. We walked around saying hello and it felt a bit awkward. However, once we did get help, it was amazing from that moment on. Kyle worked with us the most and he was great. We have been doing a lot of work and definately shopped around. Other places wanted too much and varied between 2 days and 2 months for project completion. I was shocked with the speed and efficiency Abbey Carpet of Ogden displayed throughout the entire project, but specifically the quick bidding. He came out with his laser and had the estimate done, with a quotable price, in about 15 minutes. One competitor wanted 2 days just to get the bid price back to me. Abby's technician was fast, clean, and represented the company very well. The install was amazing and extremely impressive too! The confidence and knowledge of the installer actually put me at ease. I added steps in our home that I had to make myself and other places simply said that they couldn't include them. The technician with Abbey Carpet said it was no problem at all. His confidence made me confident! The level of skill, experience, awareness, and assurance company wide is, by far, the best I have ever encountered. All that knowledge and confidence, plus, they had the best bid from the start - Hands down an amazing value in my book! I will definately use them again and highly recommend them for anyone in that market. They are the best and you won't regret it! more

Awesome service! 12/29/2016

Abbey Carpet's quality of customer care, attention to detail, and giving me the best deal without trying to sell an expensive carpet that I didn't need were reasons why I called Abbey Carpet a second time. They put in carpet and padding in rooms that were remodeled. The installers were awesome--they were on time, professional, and they cleaned up after themselves. The carpet we have is under warranty and we love it. more

Five-star experience 12/28/2016

I liked the work that Abbey Carpet did for me. more

Highly recommended! 5 stars all the way! 12/27/2016

This is the second time I've used Abbey Carpet of Ogden and I would highly recommend them. They are professional and very personable so it made the experience an enjoyable one. I particularly appreciate how accommodating they were when it came to the scheduling. The pricing was good and the quality customer service certainly makes up for anything that would be lacking. They are very convenient and such a pleasure to do business with. more

A Very Satisfied Customer 6/1/2016

We contacted Abbey Carpet of Ogden because our wooden floors had water damage. As a result the company replaced, repaired, restained, sanded, and resealed all 1000sq. ft. The floors looks better now then they did when the house was newly constructed. I am very pleased with the outcome. Their staff members are very reliable and very pleasant - overall I think the technician did a fantastic job! I would recommend using Abbey Carpet of Ogden. more

Pleasant to deal with. 5/25/2016

Well Abbey Carpet of Ogden were very pleasant to work with, everyone I dealt with was very nice and professional. I had laminate flooring put in my house and it was quite a bit of it. They were very professional and were on time. The only thing was It kind of took longer than I thought, but I think they have a lot of work and are spread kind of thin. But the quality of work was top notch. more

Excellent work and service. 5/24/2016

Abbey Carpet of Ogden came in to put new floors in my home. I picked out the new flooring so I guess it's my fault I love it. However, It was laid very nicely and quickly completed and that's what I liked I was very satisfied with the quality of their work. Their service was also very good, they showed on time and were very polite and courteous towards me and the home, I have already recommended them to other people. more

Very professional and friendly. 5/4/2016

The people who came to install the carpet were very great same with tile installers. Everyone at Abbey Carpet of Ogden were very professional. By the time they left I felt they were my friends. It was my second time using the service and I would recommend them to anyone. I have been very impressed with them. No complaints at all. more

Great workmanship and service 4/22/2016

We hired Abbey Carpet of Ogden to install ceramic tile in our entry way, powder room, and kitchen. The installer showed up on time and did an excellent job, we're very pleased with his workmanship. The only problem is they didn't order enough tiles, so the job was delayed for a few weeks while they waited for the tile to show up. Other than that, I would recommend them based on Tom's workmanship. He is a master tile installer and we've received so many compliments on our new tile. He also helped us locate some problem areas in our home and took care of them quickly. Abbey Carpet of Ogden provides good service and workmanship at a great price. I highly recommend giving them a call. more

Great service and installation. 4/22/2016

I was thrilled with Abbey Carpet of Ogden, I had samples delivered personally to my home which was a nice touch. They were very patient with me while I took my time to figure out what flooring I wanted to go with. Then they were very responsive in terms of scheduling and the installer was excellent. They showed up on time and were very polite throughout the process. I would use them again, very happy with them. more

I'm Pleased With The Work - Very Thorough 4/21/2016

Several years ago I had Abbey Carpet of Ogden put in new flooring for me and I was so satisfied with the results that this time I had them put in new counter tops and a back splash for my kitchen. The results are great - I love it! I thought the prices are comparable to all the other companies around. The technicians were professional and quick - they all did a really good job! more

A Professional Company 3/31/2016

We've had some work done by Abbey Carpet of Ogden once before plus their location was convenient to us. I thought the prices were extremely affordable, and they have a great selection of quality products to choose from. The installers were professional, on time, very helpful and knowledgeable - I am very pleased with the results. more

Professional and clean work. 3/28/2016

Abbey Carpet of Ogden did some tile work in our laundry room and master bathroom and they did a great job on it it came out perfect. They also did carpet in the master bedroom, which also looks great. they showed on time and were very courteous in the home. Their work stood out to me most. They are obviously very skilled and knowledgeable about the products. more

We're very happy with them 3/22/2016

All the employees we dealt with at Abbey Carpet of Ogden were great, no matter who it was. I liked the products they offered. This was our first time using them and we would definitely use them again. more

Great 3/21/2016

I'd used Abbey Carpet of Ogden 20 years ago and I used them again recently. This time, they installed a wood floor and a back splash in my kitchen. The workers were polite and friendly. They stuck to the timeline they gave me and did the jobs quickly. more

From tile to blinds, everything came out great. 2/29/2016

We just built a new home and Abbey Carpet of Ogden did the installation of our tile, carpets, counter tops and blinds. They were very good, we had no complaints with the service at all. They showed up on time, did really great on the installations and we couldn't be happier with the outcome. I would definitely recommend them. more

very satisfied. 2/26/2016

It was my first time using Abbey Carpet, but I would use them again. I installed laminates and a carpet from them. They had brought the wrong parts and took two weeks to get the right parts. They just showed up and didn't have everything to finish the job so they had to come back a second time. I think that it was the manufacturers who sent the wrong parts. But they did a good job, so I would use them again. Both the laminate and carpet went beautifully. They were very, very quick and professional. Abbey Carpet is honest, fair, and just good! I would strongly recommend them. more

Look Elsewhere 2/14/2016

This place, the "customer service" and the owners are an absolute nightmare to deal with... Their only concern is your money. My mother passed away before paying the remainder of her bill. I had every intention of paying it (along with her other bills) in full however, I asked if i could be given more time in order to set up an estate account as her bank accounts had been frozen. I gave them a copy of a death certificate as proof I wasn't trying to buffalo them. THEY IMMEDIATELY PUT A LIEN ON MY DEAD MOTHER'S HOUSE BEFORE I HAVE EVEN HAD TIME TO SET UP HER ESTATE ACCOUNT FOR A MERE $1600! Please do yourself a favor and find what you need elsewhere! more
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Owner Message

  • We have been providing carpet, hardwood, tile, stone, laminate, and counter tops to the Weber, Davis and Box Elder counties for over 28 years. We consider it a privilege here at Abbey Carpet to work in making your home beautiful. It is a pleasure to assist you in creating an environment which you and your family will enjoy for years to come. Our goal is to create loyal friends through prompt, professional, and courteous service. We pride ourselves in our attention to detail, from the beginning of the sale to the end, and providing exceptional installations at a fair and honest price.. * Carpet * Hardwood Floors * Laminate Flooring * Tile * Granite Countertops *Wood Refinishing * Cabinets * Kitchen Remodeling * Bathroom Remodeling

Additional information

  • Hours:

    Mon-Fri 8am-6pm, Sat 10am-2pm
  • Payments:

    Master Card, American Express, Discover, Visa
  • Neighborhoods:

    South Ogden, Ogden

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