AAA Disposal Service

2.7
11 reviews
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id: 27489061
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Buckner, MO 64016

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(816) 249-2484
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Garbage Collection Service

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Reviews
( 4 )
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( 1 )
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( 5 )

Best

I have had them for several years since RC went out of business and was taken over by them. They have been easy to work with and I have never had a problem. They always put my c...

Worst

My trash gets pickup somewhat regularly and without hassle, but they are way behind the times technology wise. Their poor workers have to lift the cans up - despite them having...

Editorial review from Citysearch 2/22/2017

I would almost suspect rival companies of hiring people to post negative reviews. Reviews I am reading are totally incorrect regarding this service. I have lived in Independence since 1964 and this is by far the best service I have experienced. Reliably on time, friendly, and never a problem. I have also noticed that rival companies' trash cans are rapidly being replaced by AAA containers. From my experience I would say you cannot get a better trash service. more
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Editorial review from Citysearch 7/8/2014

Worst service in Missouri. Customer service people are rude and will hang up on you. I'm not even a customer but they got my name off of a marketing list and have been harassing me for money i don't owe them. I told them i had proof that i pay another company and they argued with me. I've turned them in to the attorney general for consumer fraud. I suggest anyone who has paid them for services they don't provide should do the same. more
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Editorial review from Citysearch 12/21/2012

i am changing trash services because i watch the trash truck drive by my trash can after picking up my neighbors drove right by mine and did not pick it up called and they said they would take care of it still not picked up the next day called and they are now out of neighborhood will not pick up my full trash can till next week two days after christmass they won't credit me or anything i live about four blocks from the dump i do not see a problem with finding a way to pick up my trash i suggest no one picks this company second time they have done this !!!!!!! more
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Editorial review from Citysearch 10/4/2012

The company did not properly inform me of what their service provided. Yard waste is extra and they will not tell you how they will pick it up, who to call, or what the fee is. Instead of informing new customers how to properly dispose of yard waste and recycle(they have recycle bins), they just ripped my bags open and threw it back in my yard!! Not back in the receptacle, in the yard. So I came home from work and waste was all over the place. What has happened to common courtesy. If you dont inform your customers what the service offers, INFORM them. Dont just throw the waste in the yard. Staff should be customer service oriented as well. more
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Editorial review from Citysearch 9/6/2012

Horrible Customer Service. Just call to ask why my trash wasn't pick up all they could tell was they where sorry they didnt know why that they would get me next week.My bill is paid and someone should make it right. more
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sick and tired! 4/27/2012

I quit the company for not picking up my trash before and after several years I thought they would have got their act together. I liked the free recycle bin and thought I would give it a try again. After 3 pickups they missed me and when I complained they said just leave it till next week. I said it smells and I keep it in my garage and their answer was we're not coming back. I use my own container and they emplied that I should use theirs maybe that is why they missed me to get additional revenue from bin rentals. Not any more......and no I would not recommend them! more
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Behind the times. 11/20/2011

My trash gets pickup somewhat regularly and without hassle, but they are way behind the times technology wise. Their poor workers have to lift the cans up - despite them having given us the sort of trash cans that are designed to be lifted by the truck. Their trucks just don't have that equipment installed! They also don't have a website where I can pay my bill online without having to call them up and deal with waiting on them to figure out how to work their charging equipment. This is the only bill that I have that I cannot pay online at 3am! more
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Horrible Customer Service 3/21/2011

I just found out that my trash company was sold to AAA, but after 2 weeks have not heard anything from them. I would think they would have at least sent me a postcard to let me know about the purchase/sell and see if I wanted to move to them. Only way I found out was my trash was not picked up for 2 weeks and when I called, an automatic voicemail said they had been sold to AAA. Nice. Definitely won't sign up with them now, if I even hear from them. more
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Ms.K 9/23/2010

I have had them for several years since RC went out of business and was taken over by them. They have been easy to work with and I have never had a problem. They always put my containers back on the curb so they are not blowing down the street. Always nice on the phone if I need to call for information. more
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Love this trash service 9/13/2010

We have had this service for over a year and are moving out of their area. We have never had a problem. They are here same time every week. They never say a word if we have tons of extras set out. They always showed up in extreme weather. The guys even bring my trash can back from the road to the garage area! All these thoughtful things is why I like them. When I call, they are just as nice on the phone. I have had bad and some of you don't really know bad. So be postive And try them out. You will like them too. Thank you. more
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Horrible Business 6/4/2010

Service with AAA started off great without a single problem until one year of service. Over the past two months I have had my trash picked up only 3 times. After having to cancel service with AAA (they did not cancel my service the first time I asked them to two times were required to cancel) they have failed to pick up the containers that sit with 3 week old trash in them. AAA did not even try to keep my business when I told them I would like to discontinue service. Over all AAA has developed poor business practices and I would not recommend them to anyone. Pros: Started off great Cons: Developed poor business practices more
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What's all the fuss? 2/16/2009

We've been using this company for a year and have had no problems. The driver arrives early in the morning, every Tuesday. We've never had issues with their street service or with their office staff. Maybe it's the customers that should be rated? Just a suggestion. Pros: timeliness, courteous, prices Cons: can't think of any more
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pay for it or burn it ? 1/8/2009

they are usualy on time with me my son loves the truck and the rider and driver are always kind to us the sevrice aint bad but id still rather burn my trash ya dig more
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Worst trash service in Missouri!!!! 11/3/2008

The worst company I've ever had to deal with. I wish there was another trash service in my area. They pick up when ever they feel like it. Then they try to blame it on us. We set out our trash the night before and yet they try to say it wasn't out or that it is yard waste in January! Unless I am bagging snow how in blue blazes do I have yard waste in January! I have been calling and complaining for a year now and still get the same crappy service. Cons: you name it. more
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AAA+ in my book! 8/25/2008

Just wanted to let you know that I have yet to have issue's with this company. My trash is always picked up before I even head to work. My neighbors also use the same service. Trash service started promptly when I called. AAA+ in my book. more
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You Get What You Pay For 8/19/2008

The worst company I've ever had the misfortune of talking to. After three weeks, my trash has still not been picked up. I called last week and was told that the trash, including the mess left by the animals, would be picked up today. I spoke with a ""manager"" today who actually laughed and said that wasn't happening, and that she was canceling my service. She then refused to give her name or any information on her superior, thereupon calling me several derogatory names and telling me to shove it. I cannot begin to express my outrage over this company. And to think I'm getting harrassed by the city who sanctions this company for garbage removal. Unbelievable. Save yourself the grief and spend the extra few dollars with another company, this one is literally, garbage. Cons: No service, rude and abusive customer service more
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Owner Message

  • AAA Disposal Service is a sanitation company located in Buckner, MO. We are a family-owned and operated business that started with one truck in 1964. We now have a business with thousands of residential and commercial customers being serviced by more than 30 trucks in a region that covers parts of Jackson, Lafayette, Ray, Cass, and Johnson counties. AAA Disposal Service features: Commercial 2, 4, 6, and 8-yard accounts. Residential trash collection, Yard waste programs, Residential and commercial recycling collection, Roll-off containers, and Compactors. To support the environment and the green movement, we built a facility to reduce waste at landfills. Call AAA Disposal Service today for a quote on sanitation services!

Additional information
  • Hours: monday: 08:00-17:00, tuesday: 08:00-17:00, wednesday: 08:00-17:00, thursday: 08:00-17:00, friday: 08:00-17:00
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