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the sewing basket - 4 Reviews - , Barre, VT - Business Services Reviews - Phone (802) 476-8389

the sewing basket

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Barre, VT 05641
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(802) 476-8389
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Reviews

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Best

I've had nothing but great service from the ladies at The Sewing Basket. They are very friendly and skilled and any work I have brought in has been completed on time and professi...

Worst

I dropped off a very expensive silk dress at The Sewing Basket to be sent to Greers for dry-cleaning. When I returned to pick it up, I paid for the dry-cleaning and then checked i...

Bad business practice for small-town Vermont... 7/14/2011

I dropped off a very expensive silk dress at The Sewing Basket to be sent to Greers for dry-cleaning. When I returned to pick it up, I paid for the dry-cleaning and then checked it to see if the deodorant had come off. To my shock, the area where the deodorant had been was now completely shredded. Worn once, the dress was now unwearable. I was offered no apology, and only told that they would check with Greers and that someone would call me. A week later I stopped back to check and the dress was missing. I was told that they would have Greers get it back for me with an explanation. A month later, still no call from Greers or The Sewing Basket. Finally I've checked and have been told that it's back, but that neither business will take responsibility for it. Attached to the dress was a picture printed from the internet warning of the dangers of dry-cleaning chemicals and deodorant. I would have thought that if they suspected that dry-cleaning could damage the dress, they would have refused to treat it. Apparently they thought that the shredded look was better than the deodorant stains. More insulting still was that I actually paid for them to hand me back a destroyed dress. I basically got a shoulder shrug from both of these business. A little sincerety and an apology would have gone a long way. I won't do business with Greers, or The Sewing Basket again, and hope that others read the reviews. Had I read the reviews first, I would have gone elsewhere. more

alterations and drycleaning 11/12/2009

I've had nothing but great service from the ladies at The Sewing Basket. They are very friendly and skilled and any work I have brought in has been completed on time and professionally done. I like their drycleaning services and have been completely satisfied. more

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Dry Cleaning 4/2/2006

I had lousy luck using the cleaning service here. The linen jacket I had cleaned came back wrinkled, and with a discolored spot on it. Plus it cost much more than I had anticipated. It is too bad there is not much in the way of Dry Cleaner competition in the area. more

great work here 8/20/2005

when I needed to have a zipper on my jacket replaced I went to the sewing basket to have it done. The people here were very friendly and helpful. They replaced the zipper on my jacket and it was so well done that you couldnt even tell the zipper had been replaced. the zipper works great and and they did a great job for a reasonable price. more
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