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Businiess name:  Grand Resort Hotel & Convention Center
Review by:  Guest
Review content: 
Other than the rooms being a little small, everything was great. Rooms were very clean, pool area was clean, and employees were very friendly and helpful. Check in was smooth. The only hotel I've visited in years that still uses real room keys! The phone in our room wasn't working, and a maintenance person was there within ten minutes of our request to fix the phone. Be sure to visit the river running next to the hotel...a beautiful, peaceful place amidst the hustle and bustle of Pigeon Forge!

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