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Businiess name:
Hyatt Regency-Phoenix
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Review by:
citysearch c.
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Review content:
My fiancee and I had been wanting to go here for a long time and we finally made it this weekend and couldnt have been more disappointed. First off, we made reservations and then waited for 20 minutes. They were not busy and once we got inside there were open table EVERYWHERE! Our waiter came and introduced himself and the assistant waiter then disappeared for over 20 minutes.
The assistant waiter asked what we would like to drink, we both got water to start. when the waiter reappeared, we ordered. He told us bread would be brought to the table soon. Our assistant brought us bread, ONE PIECE each! She took them out of a basket and set it on our plate. Next our appetizer came, it was eleven dollars and it consisted of six pieces of bread that were in 2 inch squares (very small bread) and some jam.
Our meal was ok, we both ordered the filet and the size of the steak bordered on absurd and somewhere on the plate was four or five mushrooms and a potatoe or two. Anyway we finished the meal, ordered an overpriced dessert and wanted to be on our way. We had seen our waiter three times. We had to find someone to fill up my fiancee soda! So now we get the bill and find that we were charged 6.00 for the WATER!!!!! The view is ok, was probably better before all the tall buildings were there. I would recommend A Different Pointe of View over the Compass Room. It offers an unobstructed view and the service cant be beat.
The compass room was most certainly not worth the money or the time.
Cons: Price, service, quality
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