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Businiess name:
Gunn Honda
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Review by:
Guest
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Review content:
For 15 years I have been looking for a blue Honda rather it was a Pilot, CR-V or Civic and finally I found one… 4 Honda’s later. On 20100706 my husband and I had our 2009 Diesel Duramax Chevrolet Silverado 2500 HD serviced at Gunn Chevrolet the service was excellent. We thought that same service would be provided to us in sales… we were disappointed. Our sales person at Gunn Honda was reportedly an experienced salesperson who stated he only wanted what was best for his customers who were I and my husband at that time. We were serious about buying a blue Honda Pilot. We were up front and honest with our salesperson in what we wanted we didn’t want to waste his time or ours however it turned out 7 hours later we were walking out of Gunn Honda with no vehicle the finance department having all my personal information and being told that our salesperson will be off the next day and that our information will be passed to a sales manager that supposedly was the one that was going to call around looking for a blue 2011 Honda Pilot. We didn’t hear from anyone at Gunn Honda the next day until 1830 by the sales person who stated he would do all he could for us be mindful, this was his day off a little upset with my husband due to miss communication by the Gunn Honda staff informing the sales person that my husband called numerous times which was furthest from the truth. On 20100707 with a click of a button on the internet and after speaking with Mr. G. Martinez at Fernandez Honda within 6 hours we were walking out of Fernandez Honda with a Bali Blue Honda Pilot EX-L RES and a better deal Mr. G. Martinez was up front and honest with us and was working diligently to close the deal and get us out the door he wasn’t concerned about all his accolades nor the accolades of the dealership. I don’t just want to write a review and not provide a suggestion; to the Gunn Honda sales staff pay more attention to your customers if you have been selling cars for longer than 5 years you should be able to tell when a customer is ser
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