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Businiess name:
Karuta Restaurant
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Review by:
joe m.
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Review content:
Don't waste your time or money ! I wanted to throw my boyfriend a suprise party for him with thirteen other guests including his 70 year old parents and his 4 week old nephew. We requested to the waitress if we could have the cook wait for fifteen minutes for the rest of our group to join us and she said no problem. After fifteen minutes the manager by the name of Jay Jo comes out and says that we are not allowed to make decisions on when the cook will come out and we will have to wait out side, or leave. I asked the manager why he was so upset since his waitress didn't say that it was not ok. His response was if you people dont like it then you can leave and go somewhere else. The whole table was just stunned at what they were hearing and on top of that Jay Jo says that restaurant is not made for people to take their time at their own leisure. This is how it works for them. Paying customers are like cattle and are rushed through some eating contest with food that is not good at all and they make it known that they do not care one bit about customer service what so ever. This has been my worst dining experience ever not to mention the manager and staff completely ruined the whole surprise party.
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