Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Houston Camera Repair
|
|
Review by:
David G.
|
|
Review content:
So far I have not been impressed with the quality of work from this Houston Camera Repair.
They received my camera 10/17/06 and within a week said it was fixed....I was thinking Great!. Too my dismay the camera was in worse shape then when I gave it to them and had a new error on the screen I had never seen before.
It's been about two months now and I call on a regular basis and the only reply I get is "it's waiting for parts" Perhaps they are correct, perhaps they are not.
I checked on BBB and found out they have an Unsatifactory rating:
CUSTOMER EXPERIENCE
Based on BBB files, this company has an unsatisfactory record with the Bureau due to unanswered complaint(s).
When evaluating complaint information, please consider the company's size and volume of business. The number of complaints filed against the company may not be as important as the type of complaints and how the company handled them.
The Bureau processed a total of 17 complaints about this company in the last 36 months, our standard reporting period. Of the total 17 complaints in the last 36 months, 4 of those were closed in the last 12 months.
Complaints Concerned
Advertising Issues: 1
Outcome of the complaint -
No Response: 1
Repair Issues: 15
Outcome of all complaints -
Resolved: 3; Unresolved: 1; No Response: 11
Refund or Exchange Issues: 1
Outcome of the complaint -
No Response: 1
Update 12/22/06
I received my camera today and it is in working order and hopefully it will stay fixed. However the experience I had in dealing with the shop were pretty shady and unprofessional and again, there BBB reports is a big red flag too.
Conclusion:
I would try sending my camera off to Canon in the first place instead of going through Houston Camera Repair. Perhaps there are other camera repair stores in Houston that might be worth a shot as well.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|