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Businiess name:
Colorado Ski & Golf
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Review by:
Jake T.
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Review content:
Last year I was after some boots for my wife. The sales rep for Tecnica was great, but when it came time to pay, the CO ski and golf manager at Aurora was a complete @$$hole when I tried showing him an internet price- Since they "claim" to match prices. He jumped up and down hollering about how you get more customer service with them, and finally gave me the price after that whole guilt trip. However, he then entered in tax, which the internet doesn't charge, so I had to go another round reminding him of his own "complete" price match guarantee". When we had the common courtesy to wait until after the sale for bootfitting, we found out the "free bootfitting" the salesman bantered about was not free anymore either. We had to pay for the bootfitting. So in my experience in the last two years of shopping at CO Ski and Golf, I have not seen this "superior customer service" they all holler about, nor have I felt the price match was worth the guilt trip. Sure I'll go back there now and again to try stuff when I've spotted good deals elsewhere, but I'll be purchasing it at REI Outlet or Backcountry from now on once I know my size and fit.
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