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Businiess name:
Unique Indoor Comfort Heating & Cooling
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Review by:
Guest
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Review content:
I learned about this company from my general contractor, Jay at Action Builders, in Philadelphia after buying a row-house in January where the top floor was ten degrees warmer than the ground floor (single zone system) in the summer. I reached out to Unique and their front office set promptly up an appointment with Curt, the sales person, who did the initial assessment/sizing and quickly emailed a professional quote to us. Although the cost was a bit higher than I expected, Curt explained that the job entailed a full two days, roof work to build a platform and locate the outdoor condenser and interior work high up in a vaulted ceiling. I paid the deposit by credit card. One day prior to installation, I received an email from Mike explaining the process and requiring a few questions to be answered. On installation date, Alex and Mariano arrived and completed the system in less than two days. Alex, the lead installer, walked me through the entire configuration including a review of the roof work. All work was performed in a courteous and professional manner. Drop cloths and rugs were used to protect the floor and there was zero damage to our home for a job that required equipment to be lugged up narrow steps to the third floor of our row-house. Overall my experience with these guys was great from front-office, through sales and installation. The Mitsubushi MSY-GL15NA-U1 unit is performing flawlessly and keeps the temperature at a cool 72 degrees even when it's 90 degrees outside. Unique even completed the registration for the unit so it's under warranty. Five stars for the Unique Team!
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