Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
AutoTire
|
|
Review by:
citysearch c.
|
|
Review content:
This is a copy of a letter I sent to corporate headquarters (Mr. Tire):\r
\r
I want to report some questionable practices at the AutoTire, 3620 Harvester Road, St Charles, MO, 63303 (636-447-2727). I brought my 2009 Toyota Corolla in for an Oil Change and Emissions/Inspection yesterday (03/23/11). The manager brought me out to the bay to see the tires on my car-- said they all needed replacing. I agreed and purchased 4 new tires. When I came home, my daughter (who also drives the car) said that she had just purchased a new Kelly Tire 01/04/11 for the front passenger side. We pulled out the work invoice and there it was -- a new tire with wheel alignment. I called AutoTire. I was told all 4 tires removed today from my car were Bridgstone (original with the car), and that I must be mistaken. I drove back to AutoTire with the invoices. The 01/04/11 showed my car, VIN #, and license with a new tire put on and alignment. The invoice for 03/23/11 showed my car, license, but a different VIN #. The shop manager reverified that the tires removed from my car today were ALL 4 original tires (NO new Kelly Tire). I was greatly concerned that AutoTire charged my daughter for a new tire and Wheel Alignment and DID NOT DO THAT WORK! She had been told in January that the right front tire was damaged and unsafe to drive on-- now I found out that we had been driving around on that tire for 2 1/2 months! AutoTire refunded the original Kelly Tire and an addition $20, but no explanation was given to me about this incident. I was simply told by Troy (the bay manager) that he would investigate this. I then went home and pulled out ALL my son's receipts for the past year from AutoTIre for his car (a 2006 Sebring) My husband and I were angered to learn that he had been charged THREE times for a coolant flush and valv cooling system work (07/12/10, 02/22/11 and 03/18/11)! That is $120 each time! (And he had declined that same service on 01/05/11!!) It seems like every time he went in, the management pushed for this to be done--adding additional UNNEEDED expense.\r
\r
At this point we cannot return to AutoTire for any further work on our cars. We do NOT trust that we will be treated honestly. This reflects on your entire company as we will avoid ALL AutoTires in the future. \r
\r
\r
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|