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Businiess name:
Hotel Indigo CHICAGO DOWNTOWN GOLD COAST
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Review by:
citysearch c.
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Review content:
We stayed on a Saturday night after an event downtown. We checked in with two rooms under one name and there was confusion at the front desk. They double charged our card and when we called to clear it up they were not helpful and charged the card again. The credit card company canceled our card and issued a new one after all the trouble. Dealing with them after being a guest was not a pleasant experience. Parking was also a hassle and the rooms are very small, the bathrooms even more tiny. We would not stay there again or recommend it.
Pros: Location
Cons: Triple charged room, unfriendly front desk, parking issues
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