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Businiess name:
Rescue Rooter Seattle
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Review by:
Guest
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Review content:
I used a promotion that made the cost of a mechanical sewer cleaning $88 + tax (normally around $400). When the technician arrived, he immediately began upselling the hydrojet cleaning at almost $1300 (about 14 times the cost of the mechanical with our coupon).
I was fine with him giving us the option once, but he continued to pressure us after I declined. After performing the service, he wrote a misleading note on the report that might lead people to believe that our sewer was still obstructed with root intrusions, which isn’t the case. They also neglected to send us the sewer video - something that was supposed to be included with the service.
It was a very frustrating experience, and I would not recommend this business.
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