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Businiess name:
Avon Lake Animal Clinic
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Review by:
citysearch c.
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Review content:
This is a hard thing to write about a place you trust with a pet you LOVE. My dog fell very ill very quick, and when I called to bring him in, the girl on the phone was more concerned about who refered me so they could thank them than with the care of my dog. When they were able to get him in, they brought us to another room where the vet came to talk to us. She brought in a couple of x-rays and started to explain that he had a very large tumor that would require surgery. She then looked at the computer and told my wife and me that we qualified for a discount since we were a PREFERED customer. Let me remind you that I have never been in this facility before... She then informed us that my dogs condition was stable, and they would operate on him the next day, that he would be fine, and they would contact us before he went in, and that the surgery would cost $2,000.00. I recieved a phone call at 7a.m. to tell me that my dog had died at 4 a.m. that night. The vet that call told me that he had reviewed the x-rays, and lab work and informed me that he probably would not have made it through the surgery. He continued to tell me how much pain my dog was in and how bad he REALLY was. It seems to me that we were lied to about the condition of our dog so they could charge us the $2,000.00 for a surgery that he would not have survived instead of the $780.00 they charged us. All that being said, I was informed that another vet was fired for not bringing in enough surgeries/money. Knowing this makes me sick to see what some people will do for a dollar at the expense of an animals care, and the people that love them. STAY AWAY!!!
Cons: EVERYTHING
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