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Businiess name:
Palace
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Review by:
citysearch c.
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Review content:
The food might be fine but the lady who do the bookings for the parties is rude and very unprofessional. I went to the restaurant on weekend evening(Sunday) and asked the owner about rates etc. finally he told me to call other day to the lady there and do the booking. I called next day(Monday) and she said she was out and didn't had access to the schedule . I called her Tuesday and she gave me a date which I agreed upon and it was decided that booking is done for me and I'll have to pay advance on weekend but told me a higher price for buffet than what was told by the owner. I told her that I visited the place and talked on price with the owner,on this she said that owner will be coming in few hrs and she will call back which she never did. According to courtesy matter I gave one day and called back on Thursday and owner picked the call and said that the lady will call me back and again ""NO CALL"".On Saturday finally when I called that lady was back on call she said I have already booked for that date for 100 people . For the other date she said that hall is booked for 60 people but I can raise a partition in the hall and will give you (as I had a 35 people party). I don't even know if the other party was aware that she is going to split the hall .When I said that you had allotted the date to me and you were supposed to call me back she said ""MAI TO BHUL GAYI(I FORGOT)"". This was so annoying and horrible. Highly unprofessional and rude lady .....So be aware if you are booking for a party there ....
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