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Businiess name:
Munoz Jr, Ricardo, Md - Riverwalk Ob/Gyn
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Review by:
citysearch c.
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Review content:
My first appointment with this office took me over a month to get in. They cancelled it last minute and rescheduled it a week out. Ok, fine. When I arrived for my 9:15 appointment on the scheduled day the nurse took me back and took my vitals and history. I wish I knew her name because she was very nice. She told me that Dr. Ayra had not arrived yet and there were 4 patients ahead of me and asked me to go back to the waiting area in the lobby and wait to be called. By this time it is 10:00 am. I finally get called and she leads me back to the exam room where I am told to disrobe and cover up with the paper sheets. And I sit and wait for another 20 minutes. Then another nurse comes in and tells me that she put me under the wrong doctor and that I would need to get dressed again and go BACK to the lobby waiting area and that Dr. Ayra has still not arrived. So now it is going on 10:30, she has FOUR patients ahead of me and I have been waiting for an hour and 15 minutes. The lack of efficiency and consideration is appalling. When I went to leave the receptionist asked where I was going and I told her that I've been waiting for an hour and 15 minutes and the doctor STILL has not arrived at the office and has four people scheduled ahead of me and I was leaving. She had the gall to snicker. Really? How professional. I wouldn't trust this practice with my dogs healthcare let alone my own. Stay away!! \r
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