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Businiess name:
Polynesian Pools
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Review by:
citysearch c.
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Review content:
Polynesian installed our pool and did an outstanding job with the pool BUT NOT THE CONCRETE. They hired a company that did a poor job. We paid about $10k extra for stamped and colored concrete and it cracked horribly and the coloring was so slippery and chipped it looked bad and was unsafe. We brought an independent expert out who told us that it was a ""hot Load"" of concrete, whatever that means and needed to be replaced. Dennis (the owner of the concrete company) refused and Polynesian told us it was not their problem. Very unprofessional. \r
They subcontract the parts (digging,assembly,electrical,concrete and etc.) the other crews were generally professional and respectful but be patient as whatever timeframe Polynesian gives you will be effected by weather and their other projects as well they don't work in coordination so at times this can be frustrating. This turned 3 weeks into 6 weeks (weather played a big factor) . There will be a HUGE dirt/muddy mess in your back yard, driveway and any paths they use for construction for MONTHS! So expect it. After the pool is installed and the dirt backfilled you will need to let the dirt settle for at least a month before they do the concrete and it will be DIRTY!!. The whole installation will be overseen by a project manager. Ours was Nick. Nick went so far above and beyond our expectations of professionalism words cant describe. Nick is a meticulous professional and made himself available to assist us whenever we needed. I would insist upon Nick for your installation but make sure Dennis doesn't do the concrete. If they don't use him I would highly recommend if they do forget it. \r
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