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Businiess name:
Lena Medoyeff Studio
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Review by:
citysearch c.
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Review content:
While looking for the perfect 'mother of the bride' dress, I was shopping in Portland, and ran into the cute store with the friendly employees, and tried on the ' classic' dress. I tried it on in pink, and was convinced with all the complements in the store by the employees, it was the dress for me. I soon thereafter ordered the dress in purple. 4 months later, and Very excited, I traveled to portland for my final fitting. When I put the dress on, I was complexly unhappy with how I looked and felt. Why? I asked myself. When I tried the pink one it felt perfect!? You see, I was blessed with a perfect daughter, and this was a Huge deal to me.\r
I was so sad, and excused my self from the fitting. I called the next day, to explain my dilemma, to which I was told that I signed an agreement, payment in full at the time of order, with no refund. I asked if they could please work with me, sell it in the store or use for display, since it was a standard medium, and sell same style, they had absolutely nothing to offer to a unhappy customer, for this most special day. Do not special order from this store! You may feel differently when it comes in! In the end, TERRIBLE customer service!!
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