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Businiess name:
Cary Women's Ctr
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Review by:
citysearch c.
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Review content:
DO NOT GO HERE........\r
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I have been seeing Dr. Flanagan for 6 years and at the practice for 9. I guess I am a glutton for punishment because I have never worked with a group of more unproffessional staff in my life.\r
I really enjoyed Dr. Flanagan's no-nonse straight forwardness, but the incompetence of the staff makes continuing at the practice a non-option. You call for records or an appointment and either they do not return or call or return it days later.\r
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I need to get a copy of my medical records and it took complaining to the office manager to get anyone's attention. I was recently diagnosied with a condition that requires an outpaitent procedure and I was to be scheduled by their scheduler ""no later"" than Friday. I call on Friday and leave a message.. it takes 3 hours for someone to call back. I missed her call but called her 2 seconds after she hangs up. I leave another message and she doesn't call back. I called at 3 and their answering service message says they are open till 4pm.. However when I finally get a person on the line I find out they all left the office at 12p.\r
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I think that Dr. Clayton has forgotten what ""cutomer service"" is. After all I AM STILL PAYING FOR A SERVICE, not the other way around.\r
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I went 4 years without seeing them, this time I will find someone else.....and leave for good..
Cons: none.........
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