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Businiess name:
Swickard Toyota
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Review by:
citysearch c.
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Review content:
DO NOT EVEN BOTHER WITH THIS PLACE...YOU WILL AT BEST BE MERELY SATISFIED AND AT WORST (AND MORE LIKELY) SCREWED! Confirm this fact by reading other reviews! Toyota usually makes quality cars, and there are quality dealerships in the area; but this is not one of them. \r
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The fundamental problem with this place is the ownership/leadership, so don't blame the sales-people personally. True, they are for the most part unsophisticated, uneducated, and unprofessional, but if they were not they wouldn't be working at a Toyota dealership on Aurora Avenue in Lynnwood! \r
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You may get a good price from them (they have to offer lower prices to make up for their poor reputation). And the sales folks are actually pretty dumb, so you may be able to trick them into getting a good deal. But you need to balance this with the fact that:\r
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1. You cannot believe anything they say - EXPECT INACCURATE INFORMATION. Do your research up front. Much of the information provided by the sales team was not accurate - this actually reflects the ignorance of the sales team, trying to compensate for being undereducated and improperly trained, and is really the fault of the owner. \r
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2. The deals are shady: I responded to an ad for a car on Craig’s List. When I got there, Tyson marked it up 10%. Interesting because just the last week the Mazda dealership down the street was indicted for fraud for this same thing. My solution was to just leave and come back to a different salesman. \r
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3. You are on your own once you write the check. They seem to be clueless to the fact that they can still make money on you with service, accessories, referrals and future sales. But do not even bother calling them with questions or concerns; even the sales manager will behave like the DMV!\r
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Bottom line, be very cautious. If you aren't getting a car below invoice, you aren't comfortable managing any problem that comes up on your own, and you aren't comfortable buying a car from a place that is run like a high-school car-wash, then save yourself the trouble and go somewhere else! If it seems too good to be true, it is. \r
Pros: Had the car I wanted
Cons: See below
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