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Businiess name:
Sushi Hana Inc
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Review by:
citysearch c.
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Review content:
I was VERY excited about trying this restaurant out because I heard from everyone that they have the best sushi, even if its most expensive. I went there on Valentine's day with a reservation and the hostess was seating walk-ins before the reserved people because she said she was trying to be ""fair"". What is the point of getting a reservation!? We were seated after 30 minutes of being cramped in the waiting area and the hostess just threw the menus on the table and left, not welcoming us or saying anything at all. People were seated next to us about 5 minutes afterwards and they were served and left before our food even came. Noone asked if we wanted drinks or to take our order and we ordered 2 special rolls, 1 eel roll, and fried shu mai for an appetizer and it took them an hour and a half to bring us the sushi. We got the shu mai about 40 minutes in and it was alright but nothing to phone home about. When the sushi came, the waitress kept apologizing and gave up one more small plate with 2 peices of sushi on it that we didn't order, so we figured that one was on the house since the sushi took so long. Apparently not! The bill came and it happend to be OTORO(the most expensive tuna belly sushi) and it was $15 for those two small peices that we didn't even order! We told her we didn't order that one and she insisted that we had a conversation asking for regular otoro and that she told us they only had the expensive one and that we said ok we want to try it, but that conversation NEVER happened! We didn't ask about anything we just have her the slip with our order on it! The manager said since we ate it we have to pay, but we thought it was on the house because of the slowness! And the sushi we did get was okay at best. The eel was undercooked and had bones all over it! I picked out at least 7 bones from the 3 single rolls I ate! The Crunchy Salmon roll was good but it didn't taste nearly as good as it would if we would've had better service! I AM NEVER GOING BACK!
Pros: Some sushi was alright, but not the best.
Cons: BAD SERVICE, EXPENSIVE
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