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Businiess name:
Seattle Tae Kwon Do
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Review by:
Guest
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Review content:
I would give no stars if possible. Our experience with the owner of Seattle Tae Kwon Do has been terrible. Poor customer service. Even when trying to work to get out of the first year agreement in writing, with a doctor's recommendation for our son to stop, this business has refused, always deferring to their lawyers.
They have threatened us with lawyer letters saying our medical recommendation is not valid since our son is basically not fully disabled, or dead for that matter. And since their relocation exception is 25 miles from STKD, you would have to move all the way to Marysville in order to get out of it; not even moving to Everett gets you to terminate the contract early! At the time we wrote several letters letting this owner know that 1) we moved to North Lynnwood and were unable to attend; 2) the primary after school child care provider (grandfather) had just being diagnosed with cancer, going through chemotherapy, so we were not able to arrange transportation to STKD; and 3) our son's anxiety level every time he went to this school somehow continued to increase to the point that he was missing many lessons. Our son was seen by his doctor several times and the doctor recommended in writing to stop STKD given that this level of worry and anxiety was not at a healthy level given the resurgence of OCD behaviors. We wrote a letter with our concerns, citing their own claim posted in their website, "However we understand we do not live in a perfect world and sometimes we try our best to work with people", when referring to canceling contracts. The owner still refused to cancel our membership. I believe this information is important for other families to know. Please don't sign anything at this school. Please don't enroll your kids at this school. It does not seem that this owner is honest with his business practices and seems to lack integrity. At least, it doesn't seem the motivation is for the benefit to the child, but to keep folks locked in to unused long term contracts.
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