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Businiess name:
Banfield
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Review by:
citysearch c.
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Review content:
I found a coupon online on PetSmart?s website for a free checkup and exam at a Banfield Pet Hospital so I thought I'd give them a try with one of my three cats, a less than two year old female who was almost due for her annual exam. My wife made the appointment and while doing so made mention of the coupon we wanted to use to the employee that she spoke with. I arrived for the appointment and showed the coupon to the veterinary assistant before she took down the initial information about my cat. Now I will be honest here as I was with the veterinary assistant; my cat is very docile at home but she is rather psycho with others - hissing, scratching and biting is common. I was assured by the technician that they could handle her without a problem and could even trim her nails, for a fee of course, while she was in for the exam. I agreed to the nail trimming however I was then told there would also be a $16.95 ?additional restraint fee? (???). O.K., so I agreed to pay the fee
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