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Businiess name:
Roto-Rooter Plumbing & Water Cleanup
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Review by:
citysearch c.
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Review content:
Had a great experience with the service technician sent to my home at very late hours (after 10pm). The technician was professional, very experienced, and had full capability to explain the situation and diagnose the problem. I had multiple cables routed down my drain to remove the clog, and the technician never once complained or seemed inconvenienced by the severity of my clog. He also provided me with some product information on how to prevent the problem in the future. I initially thought that $227 was a high price for unclogging a bathtub drain, but the technician serviced my drain for almost 3 hours (until 1am) - well worth it to solve a problem that I could not solve myself! My one complaint would be that the service warranty was verbally communicated as 6 months, but when I paid for services the electronic check-out only warrantied the service for 30 days. There was nothing the technician could do to remedy the issue, but he explained my options for calling customer service t
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