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Businiess name:
Neroli Salon & Spa
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Review by:
citysearch c.
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Review content:
Previous writers are correct. Amazing how you can tell when an owner writes a glowing review. Only a robot trainer working for Neroli would refer to customers as "guests". I have obtained services at both Bayshore and downtown. The front desk staff at Bayshore was so nasty and unfriendly that I felt uncomfortable from the moment I stepped in the door. The stylist was the only reason I ever returned and without fail I was treated poorly by everyone in the place, except the stylist. I don't credit Neroli with the talent of the stylist, she earned that on her own. I tried downtown hoping to find a friendlier atmosphere, unfortunately not the case. With the excception of one young lady at the front desk, everyone seemed angry to work there. After reading these reviews I now understand why. And what validation for parking downtown...I was never told of this and I have been there several times. I always try to give people more than one chance and I did so with both locations. Consistantly poor customer service, consistantly unpleasant people (with one exception) and for a salon trying to pass itself off as high end....dirty, dirty, dirty. Sorry Mindy, you lost my business because of who you work for. I will not be treated so poorly when I am dishing out top dollar.
Pros: That I won't be going there anymore.
Cons: The entire place.
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