Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Veenstra's Garage
|
|
Review by:
citysearch c.
|
|
Review content:
I brought my car in because the engine light was on and there was an oil drip on my garage floor. I was told that the engine light was resolved by reconnecting a ""mass flow air sensor"" and latching an air box. The oil drip was simply caused by a loose drain plug. Easy fix. No problem.\r
\r
The tech then asked if I would like an inspection. I agreed. He then recommended what I was led to believe was a 60k Subaru service. He quoted me $1900 which I thought was high but he said that he was going by the book and that the price might actually be a bit lower. This led me to believe this was a Subaru recommended service so I went ahead and paid.\r
\r
Problem #1: I later learned that dealerships and independent shops estimate between $500-$600 for the 60k service.\r
\r
Problem #2: The check engine light came on the next day. I was told this was unrelated and caused by very old oil. I was charged $101.93 for that.\r
\r
Problem #3: There is an oil drip again on my garage floor. They say they will look at it but will make no promises about cost.\r
\r
#1: I never would have paid $1900 for the 60k service if I had not been led to believe it was a standard service. I was misled.\r
\r
#2: I had the oil changed one week before I brought it in so I am suspicious about how it could be needed.\r
\r
#3: The original problem is still present after $2043.19 worth of service to the car.\r
\r
I did contact the owner via email and did discuss this with Brad over the phone. Their position seems to be that that what they charged is fair and that they are happy to look at the oil drip. (I've never understood why a business's solution to bad service is to offer additional bad service.)\r
\r
I took the car in for an oil drip. I was sold $2043.46 in service UNRELATED to the drip. The drip is still there. \r
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|