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Businiess name:
Sunridge Animal Hospital
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Review by:
citysearch c.
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Review content:
Please don't take your pets here unless they're very healthy and need vaccines and routine care only. \r
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My dog was a cancer survivor with a complicated history when I brought him here 1 1/2 years ago. Almost immediately, I began noticing things that weren't right and would make an appointment to have it checked out. The symptoms were indicative of a recurrence of his cancer, which has led to his kidney failure. The doctors at Sunridge missed it and made a real mess of my dog's treatment. Just a few months ago, one doctor finally decided to refer me to Los Angeles for testing, saying none of the vets in the valley are capable of the test my dog needed. When I asked for the referral, he didn't know anyone in L.A. Ok. That was helpful. Wasn't true that no one in the valley could help. My dog is currently in a vet hospital in Las Vegas (his prior vet) fighting for his life after major surgery. My old vet had no trouble diagnosing his problem immediately. \r
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Sunridge performed two surgeries to remove bladder stones that my dog never should have had if they had paid attention to his symptoms and diagnosed him properly over a year ago. \r
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When I asked for a copy of his records in order to go elsewhere for a second opinion, they made me wait in their reception area several hours and then handed me envelopes for both my dogs. The records were incomplete and inaccurate. They only included doctor notes and the notes were inaccurate - they absolutely did not reflect what went on during our visits. I pushed and over a week later received copies of 3 lab tests. I've been in there so many times in the past year & a half, so it was a joke that that's all they could produce. They didn't want to share my dog's test results with me even though I certainly paid for them.\r
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They're very quick to recommend dental cleaning - I wasted money on that this past summer and it cost much more than I expected. \r
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They're also very quick to push expensive prescription food. My older dog has inflammatory bowel disease and we had that under control until Sunridge took over his care. I finally went back to his prior diet on my own but constantly had to hear them tell me how bad his diet is (homemade and nutritionally balanced, as prescribed by his prior vet).\r
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They performed another surgical procedure on my dog which turned into a fiasco (much suffering for my dog) and turned out to be completely unnecessary. \r
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They also botched it with my younger dog. He's very healthy but had an eye infection. The vet we saw at Sunridge prescribed eye meds I've never heard of and three days later my dog's eye was sealed shut from the infection. I took him back to my old vet and his infection was under control within two days, as well as a diagnosis for the cause of the infection and treatment for that. \r
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The only positive thing I can say about Sunridge is that everyone on staff was always very nice. I'm so sorry I ever went there because my dog has paid a steep price for their lack of care.
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