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Businiess name:  Camp Bow Wow
Review by:  citysearch c.
Review content: 
First off, rest assured I am not a ""fired employee"" which seems to be the scape goat here. I am a former client, used this facility for over a year. \r \r When I first started taking my dog to Camp Bow Wow, it was great. Very friendly & experienced staff, I could leave her all day, go to work & not have to worry about her health or safety. About a year after I started taking her, services started to decline greatly. I noticed a ridiculously huge turn over rate. Every single day there were new employees, and when I asked about the people who used to take care of my dog, people she had grown to love & trust, well, I was told that all the long term employees left. There was nothing left but uneducated, unprofessional white trash old women and inexperienced, spoiled teenagers. And I am supposed to trust these people with my dog, who is like a child to me? People with children would not be okay with taking their kid to school to a new teacher everyday, just as I was very uncomfortable with leaving my dog to new strangers everyday. My dog did not look forward to going to Camp nearly as much anymore; because she did not know nor trust anyone on staff. She became nervous and did not eat well on the days she went to camp, which my vet attributed to the stress. Also, there would be maybe 2 or 3 employee cars in the parking lot on any given morning and yet I look on the cameras and see TONS of dogs, running everywhere, crowded, with one employee supervising at least 25, inside & outside. I decided to ask the current receptionist one day what the deal was, why had things declined so much? I was told that the owner, Neil, had become money hungry and was offering very low pay, no benefits to the long term employees... no health insurance, no paid sick days, nothing. Also I was told that employees did not feel safe because the acceptance process, which at one time was strict & selective, had all but been completely eliminated and there were dogs there who did not belong there. Pros: it's going under Cons: high turn over rate, overbooked, understaffed.

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