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Businiess name:  Ms B's--CLOSED
Review by:  citysearch c.
Review content: 
I have to say, we had the worst waitress that we've ever had in a 15 year dining history in Austin. And, on top of that the food was not good and was overpriced. The food... The Shrimp Etouffee is a bowl of roux with an ice cream scoop of crunchy rice in it. After waiting and waiting and waiting for the waitress to re-appear, we sent these items back and ordered gumbo instead since the waitress said that all of the Etouffee would be that way since all the rice is made beforehand. The gumbo arrived and was cold. By cold, I mean that it was room temperature and that the crawfish and seafood bits were ice cold as if they had been thrown in frozen. We were so tired of complaining at this point that we didn't send the gumbo back -- we just wanted to cut our losses and for the dinner and the experience to be over. We ordered some of the $4 side dishes to try as well which were below average and ridiculously small portions. The service... She was nice enough, but provided extremely slow service, was completely unknowledgable about the food and drinks, and even left our table to go to another table in the middle of taking our orders. The table next to us was so unhappy that they got up and left. I reported her to the manager who was very apologetic, but didn't change us to another server. Before the meal arrived, the waitress showed up with a bread basket that she walked around and allotted each person 1 small piece of bread without asking what kind of bread you even wanted. When we asked her to leave the basket (some of of wanted to change out what she gave us), she said she'd have to charge us extra. I'm sorry, but if you can't afford to provide your customers with bread, then don't even offer it. Or offer it as a menu item so that we can pay for it. The desserts were explained to us with all of the additional charges as well. ($2.50 more if you want it a la mode). Give me a break. Just build the price into the item and get it over with.

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