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Businiess name:
Billy Bob`s Beds
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Review by:
Guest
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Review content:
We should've paid attention to ALL the horribly negative reviews we read about this so called "business"! Where do I even start with our horrible experience?! We were told about the low pricing this place advertised on the Ashley furniture set we were looking at purchasing. When we made the trip out to the store, we thought the place looked a little risky and we wanted to read up on it a little more. When we decided to save the extra money and purchase the set from here instead of Ashley directly, we decided to try to call Eric (who gave us information in the store) to verify everything. When I called the store number on the website, a man rudely answered "hello" as if he were being bothered. When I attempted to tell him I was looking for Eric with Billy Bobs, before I could even complete my sentence, he blurted out a phone number and hung up on me. When I called the number I THOUGHT I heard (because of course I didn't have a chance to grab a pen and note it), I got a cell phone automated voicemail. I decided to call the RUDE man back to verify the number and when he answered, I let him know that before he rudely hung up on me, I couldn't quite note the number and wanted to verify it considering when I called, I got a cell phone. He had the nerve to say "well is it not ok for people to operate businesses on their cell phones? Or why don't you tell me how you'd prefer for us to operate?"... I couldn't believe my ears! After telling this jerk what a complete JOKE I thought he was, in a very slow and patronizing way, he gave me the number again. When I finally got in touch with Eric, he apologized over and over and said he had gotten that complaint many times and gave me his word that he would make sure we were taken care of. Moving forward to delivery day: We were schedule for 9AM on a Saturday morning. We got a call at 9:15 saying they were finally on their way and would arrive in about 15 minutes. An hour goes by and nothing. When we called to figure out what was going on, the delivery guy said they had an issue
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