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Businiess name:
Brentwood Grille
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Review by:
citysearch c.
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Review content:
I have tried to support local restaurants in Brentwood mainly because I live here. When Brentwood Grill took over Pargos I felt it was a good change. However, the last few visits have turned out not to be so great when it came to the cold food and slow service. We had three people ordering drinks and appetizers the service was so slow and the drinks were awful. It took two tries to get a glass of wine, the bartender didn't know what VO was and the coke in the drinks was flat. Our food came out cold and dried out which made it worse. Last week I attempted to take a friend out for dinner and we sat down to find our waitress very nice but the service was a bit slow. I tried ordering a Chardonnay only to find they were out, then I tried a Rosa and was told that was gone as well and then I asked for a Reisling. The Reisling came which turned out to be a Chardonnay so I then asked for the same Merlot my friend was drinking to find out that he had gotten the last glass. So on the fifth attempt the waitress found a Merlot for me to drink with dinner. When it came to the food it was less than desireable and my salad which was the Lake House steak salad came to the table very rare which I asked for medium well. It of course had to be sent back once I found our waitress and then it took another fifteen minutes to get it back. In the meantime the person I was having dinner with was trying to wait but his food was getting cold. Once I received my salad the waitress never returned back until after we had finished to see if everything was ok. During the process of our meal another staff member proceded to clean the floors while we were trying to eat. I do truly understand you have to clean but you can at least wait until there isn't anyone around. We received our bill without any apology and I felt that at least the Manager could have come over and said something. I didn't expect a free meal but I did expect someone to acknowledge what had happened. I will not go back to eat.
Pros: I love the layout of the restaurant
Cons: Service and food needs some work.
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