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Businiess name:
Delmar Custom Tailor & Sewing
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Review by:
citysearch c.
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Review content:
On October 18, 2008, I brought a two piece suit to Delmar Custom Tailors to be fixed and altered.\r
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On arriving the following Saturday, the tailor showed me the fix that he had done to the jacket. He and I agreed the fix was not very good. He suggested he could send the jacket to NYC where the jacket could be rewoven and it would look ?as good as new?. I told him that I paid $600 for the suit and it would be worth it to have him send it to NYC. He would keep the pants and I could pick the entire suit up around November 8, 2008.\r
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Between November 8, 2008 and January 16, 2009 I had stopped at the tailors several times to find out if my suit was back and finished. Every time I stopped in, he gave me a different excuse as to why the suit was not there.\r
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Finally, I had my son go with me on January 17, 2009 to get a specific reason why the suit was neither back nor done. He stated this time, 3 months later, that he gave my $600 suit to the Salvation Army.\r
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The tailor gave me two options. 1) I could let his insurance handle it or 2) He would get me a suit. I asked how he was going to get me a suit. 1) ?Are you going to give me the money to buy a suit?? Which he replied ?No, I will get you a suit? and 2) ?Are you going to take me shopping to buy me a suit?? Which he replied ?No, I will get you suit.? \r
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At this point I became so disgusted over the situation I walked out leaving my son inside to handle the matter.\r
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On January 21, 2009, I filed a small claims action against Delmar Custom Tailors.\r
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On February 6, 2009 I received a letter from the tailor stating ?he found my suit? on January 30, 2009. I went to the tailors on February 9, 2009 to retrieve my suit. He never fixed the jacket because he never sent the suit to NYC.\r
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After 3 ? months of excuses, it took a small claims action against the tailor to ?help him find my suit.? \r
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Should you use this tailor? After you have read this review only you the reader can decide.\r
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