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Businiess name:
Italian Village
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Review by:
citysearch c.
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Review content:
As an owner and manager of Italian Village I would like to respond to a review posted today. This man said he was treated very rudely by my employees and did not like the reason given by my manager. In the past year we have been robbed at gun point 3 times. We have to be cautious. This man was banging and shaking the door. When he called and my manager tried to explain this to him he didn't seem to want to hear or understand. Granted someone probably should have gone out the back door to see what he needed, and I'm not sure yet whats wrong with our web site, but no one was trying to be rude. Our hours are posted on the front of the building and we don't open them until the posted time. We use the time before we open to get everything ready for the day and sometimes it gets a little hectic. My manager did not laugh at him. We strive to make all of our customers happy and would love another chance to make a better impression, and to show why we have been in business for 40 years.
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