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Businiess name:  Salon Soca
Review by:  citysearch c.
Review content: 
I wrote a negative review on 2.10.08. At first, there were a number of VERY POSITIVE reviews written immediately afterwards. Based on my experience and looking back at the review history that seemed a little suspicious to me. Now I notice today that my negative review has been deleted. There was no inappropriate language or any VALID reason for it to be deleted other than the fact that it reflected badly on the salon. You may want to keep this in mind unless you want to deal with a salon that will treat you this way after they have caused your hair to break off all over your head after a salon visit. While they have diminished and ""deleted"" my experience on their record and from their minds, I have to deal with the damage done to my hair by stylist MARY every day for a long time to come. UPDATE on 2.28.08 in RESPONSE to REPLY BELOW: It is disingenous at best for the salon to claim their ""best efforts to contact"" me were unsuccessful. The initial response from Mary to my call about my hair breaking off all over my head the first time I washed my hair following my salon visit was to say ""We didn't do anything to your hair; did you use Aveda shampoo?"" This was her response -it was my fault- after she told me she was using (temporary) semi-permanent color that ""will not hurt your hair""&after straightening my hair beyond anything I have ever had done to my hair. I had made it very clear that a flat iron had caused my hair to break badly previously. I also had not put any color on my hair for over a year&a half. But she decided her judgemt was better than my concerns, the color turned out to not be temp,& now here I am with the salon concerned only about their reputation here. I called back to ask for a time to contact the owners&was told the next morning,Sat,before 9am. Some time after that the owner Patrick left a voice mail for me stating -in a tone inappropriate to the situation-that they would be TOO BUSY to speak to me AT ALL on Saturday if I called. Pros: NONE at this point; Cons neutralize any positives; Cons: Just hope nothing goes wrong because if it does they care only about the effect to the salon here, not your experience. Your experience will be deleted.

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