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Businiess name:
Lidia's Alterations & Gifts
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Review by:
citysearch c.
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Review content:
I have used Lidia for several alterations - hems, taking in formal dresses (including a bridesmaid's gown), etc. I became somewhat doubtful of her services when she was a week late altering a dress I took her. However, I got the dress in time for the event, and the price was great, so I didn't complain. I took her three items - very simple alterations - one Monday, and she told me they would be ready the next Monday. On Monday she called to tell me they would not be ready until Tuesday. I waited until FRIDAY to pick them up because I know she is slow. When I got there Friday, she told me they were not ready. I was extremely upset because I needed one piece that weekend. She told me that the ""dress took longer than I thought it would, so I couldn't get it all done."" So I asked for the dress. She just stood there. ""It isn't finished."" I told her that I was very disappointed - that I had been using her for a while and I had referred several people to her, and it was the last time I would trust her to meet her deadline. I demanded the she give my clothes back. She begged me to let her finish it that night. I told her I didn't believe that she could do that, and that I wanted to take the items elsewhere. Finally, she brought me my clothes. She had not even STARTED to work on any of them! When I noticed this, I asked her about it and she said, ""No. I haven't started."" So, she lied when she said that the dress had taken longer than she thought. She had almost two weeks to do something that would take most tailors about 3 days to do, and she didn't even start. And she didn't just ""forget"" because she had called that Monday to tell me they'd be ready on Tuesday. Lidia's prices are definitely reasonable, but DO NOT take her ANYTHING that you need/want back within a reasonable time. Also, don't expect friendly, or even decent, customer service.
Cons: Will not have items ready when she says
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