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Businiess name:
Prestige Audi
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Review by:
citysearch c.
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Review content:
This is my third time for service and horrible! They always have you waiting even at 8am when no one is there while Manny was surfing the Internet. He didn't even ask to help another advisor ended up taking my order. Communication is poor. It takes a long time for anyone in service to answer. Oh and wait .. They'll ask you to drive a rented Kia which you have to go offsite and pick up. The other two times my rental was not covered so they offer a shuttle service which again you have to wait. I was told to come at 8 am for a 8:15 shuttle. After waiting 30 mins and complaining a shuttle immediately became available at 8:45. For pick up don't be surprised if they call you at 3 and leave work early because they don't want to get you close to 5 which technically is the last pick up. They rush me to leave work and yet to still be waiting.\r
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Overall horrible service , communication ! My last car was a BMW and by far Braman is better. Our other is with Lexus Pembroke Pines and again much much better. They make life easy for you!
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