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Businiess name:
Hight Automotive
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Review by:
citysearch c.
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Review content:
The prices are reasonable here, but the service and attitude of the employees, save the receptionist, left much to be desired. \r
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Despite having a scheduled appointment, the estimate for a minor repair to my vehicle took two and a half days. It probably would have been longer had I not periodically called and reminded them that they had my vehicle. \r
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The mechanic's conversations with me were filled with thinly veiled annoyance. Perhaps the repairs I needed weren't big enough to be worth their time. Customers here feel pressured to just shut up and let their vehicle sit in the business lot for days, until it is convenient for them to work on it. \r
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I recommend going somewhere that doesn't charge for an estimate and will speak to you with more respect. I have had good experience with Summit South, in Lees Summit, and will continue going there for service in the future.
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