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Businiess name:
Hilton Furniture
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Review by:
citysearch c.
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Review content:
I liked what I bought at Hilton - a 10"" memory foam mattress. At least I got to lie on one and make sure it was what I wanted. The price was fairly reasonable and they have layaway.\r
Aside from waiting 10 minutes then tracking down a salesman - and aside from the fiasco that followed in trying to determine what the best payment plan was, it was a fairly good experience. \r
They snapped to attention when I, out of patience, threatened to leave without buying anything.\r
I was told one thing over the phone and quite another in person. I will admit, they didn't try to hard-sell me into buying something I didn't need. But I brought everything but a dna sample for their 'no credit check' requirements and it wasn't enough. They sat me at a computer and had me bring up my bank records. The latest statement was not yet online, yet they asked me twice for it. I printed my latest bank records before I got steamed enough to ask if all this was necessary for a simple layaway. I guess our wires got crossed; they thought I was asking for credit. Wait - isn't there no credit check? WTF? So I said hey - all I want is a simple layaway. Do you need my firstborn son? No, thankfully, a layaway was fine. I wrote a check for a down payment and went away peeved. I'll like my mattress once I get it home, but I don't intend to go back to Hilton for anything else. They say one thing and do another.
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