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Businiess name:  Golden Tree Maintenance
Review by:  citysearch c.
Review content: 
I can only say that we were disgusted with this company. The initial meeting with the arborist was successful. Matt examined our trees and we agreed on very specific pruning recommendations for trees in both the front and back yard.\r \r However, we discovered after the work was completed that neither Matt nor another supervisor had been present to ensure the work was performed properly. The questionably trained workers that were sent completely destroyed the appearance (and possible health) of our two front yard Magnolias. They removed all of the massive lower branches resulting in a 12 foot high canopy. There were also numerous, random cuts from the end of a chainsaw which caused large scars on the trunks and branches. We are still unsure as to their overall health as a result and are hoping the butchering does not result in their death!!\r \r In addition, specific requests for the backyard trees were completely ignored and when called back to our house, Matt (the supervisor) actually told us this was the second time 'this guy' had done this to someone's trees. This was total negligence on behalf of Golden Tree Maintenance.\r \r I can only base our review on our specific experience, but would use great caution if hiring Golden Tree Maintenance!! \r \r July Update - After Matt agreed that his crew had butchered my Magnolia trees, they offered to reduce the amount of the bill. We said we weren't going to pay them one cent. After two days of battling with Golden Tree, they agreed to void the bill and faxed me a letter stating that the bill was voided and that we owed nothing. Now today, I received a phone call demanding payment of my overdue bill!! Not only is this company incompetent in the field, they are equally incompetent in the office!! Pros: Inexpensive. You get what you pay for though. Cons: Don't send skilled workers or supervisors

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