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Businiess name:
Diversified Residential Services, LLC.
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Review by:
citysearch c.
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Review content:
\r
This is the worst and most unprofessional company I have ever dealt with. They were assigned to fixer my dryer by American Home Shield. I spoke to a female yesterday and she said the window would be between 8-10 or 9-11, which is what I needed. Today, someone called my husband and I and said it would be between 10-12. He was very rude and said that it wasn't possible that someone promised what they did. Both of us thought he was very rude and curt. I called the office to talk to the same person and got Jerry on the phone, who was the same person who my husband and I had talked to earlier. I explained what I had been told and again, he said that didin't happen. He wouldn't let me talk and began yelling at me. I asked him to listen to what I had to say, but he kep yelling. He told me I could find someone else to do my work. I told him I would call AHS and let them know. He agin said I could find someone else to do the work and they could come when I needed them to. It had to be 10-12. I needed my dry fixed so said I would be ther, but he said forget it. They wouldn't come.\r
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I called AHS to tell them what happened and they said that Jerry had called and that he said he would come from 8-10 and I said no. He said I was very rude. This is so untrue. I tollk off work to be at my house. If they had said they would come from 8-10, there wouldn't have been a problem. \r
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DO NO USE THIS COMPANY. NOT ONLY DO THEY YELL AT THEIR CUSTOMERS, THEY LIE ALSO.\r
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