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Businiess name:
Route 40 Cafe
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Review by:
citysearch c.
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Review content:
I have been to Encore every week for the last six months. Of course, I have usually been there on a Tuesday evening when the place is not busy. Last night I went with three other friends and the experience was surreal. When we arrived, we had to change our reservation from 8 to four and the host was terribly rude (as if we had ruined his night). When we were seated it took several minutes for a waiter to arrive. We ordered and two of us were splitting a pizza. The waiter returned and told us there would be a four dollar split charge for sharing a pizza (WTF). One of my friends then told the waiter to not worry about the splitting and the waiter told him that he would have to pay the charge anyway if he sat at the table and didnt order a meal (WTF?) My friend then complained to the host and all of a sudden...a psycho woman approached and told us that if we didnt calm down, we would be asked to leave. (WTF?) She even said she recognized me and that we didnt have to go there if we didnt like the service. Now here is the funny one...two of my friends are in the media business and run national blogs, one friend is an event planner, and I am a speaker. needless to say, I have never seen such rude and stupid service. I will never go back and suggest you dont either.
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