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Businiess name:
Dumbo Moving & Storage Inc.
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Review by:
citysearch c.
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Review content:
HUGE HUGE mistake choosing this company!!!!! Had to last minute cancel the job and move myself along with 2 friends with a rented UHAUL at 8pm at night out of state because this crew that showed up 40 minutes late was rude and just very inconsiderate. I first couldn't believe after they called stating that would most likely be an hour late I later got a text (how unprofessional!!!!!) that they got pulled over by the cops!!! After that they arrived a half hour later and started knit picking and charging extra for unneccessary things. The Foreman was a jerk and was sooooo not experience with dealing with a customer it was a joke!!!! He was rude!!!! After arriving late he circled the apartment; taking his time.... then called his supervisor to tell him I had things there that was not on the list. Mind you the items he mentioned I wasn't taking; they didn't have to move them. But since he never asked me and didn't know how to speak to me he wasted so much more time. The person who set up the estimate never told me details on how they charge for boxes within the move. Never mentioned large boxes were one price vs medium. After an ongoing headache of questions....disagreements....and wasteful procrastination I had to send them away!!!!!! what a HUGE mistake choosing DUMBO!!!! The name says it all.....DUMMMM...Bo!!!!!!! Really shld've went with another company!!!!!!!!! UGH!!!!! Lesson learned! They made my moving day a nightmare!\r
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