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Businiess name:
Firestone Complete Auto Care
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Review by:
citysearch c.
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Review content:
I took my camry to Firestone for an oil leak from a passenger front side. A guy named Mark looked at it and said that valve cover gasket set & spark plug tube seal needed replacement. I waited for a hour and half and a delivery guy showed up with a gasket set and new tires and guess what my car was done in 10 minutes. I was amazed! \r
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Moreover, both new tires were put in the front. I knew that new tires always go in back. They have huge sign in their office displaying what might happen if you put new tires in the front. I asked about tires to a guy from counter (I think Garry, kind of old fella). He was like, ""tires you've got in back are pretty new so it should not make any difference"". I was again amazed b'coz that guy dint even leave the counter and he seemed to know a lot about my car. He gave some bs that Firestone replaces tires anytime for free blah blah blah.... But I was happy while leaving the store as at least oil leak got fixed. \r
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I went to work. Before leaving from work, I cranked and while warming up, I looked underneath the car and guess what, the leak prevailed. Next morning I collected some dripping oil and took the car again to him. He put it on lifts and came back saying that there was no leak. Also gave me some bs about gaskets in cold conditions contracts etc. I thought that if you decide to buy into his theory, all cars MUST leak in winter. He suggested to drop it off overnight in his garage which I did. Next morning, he came up with another discovery that oil leak seems to be from transmission case. And it is about 7-8 hour job. Immediately Garry adds up that .. no no no... it about 4-5 hour job. I realized what was happening and collected my keys and took off.\r
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Long story short: Firestone guys dont have a clue and dont know what they are going. DO NOT EVER GO THERE!
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