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Businiess name:
Tokyo Steak House
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Review by:
citysearch c.
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Review content:
I looked up the Sushi menu online and called in my order, being allergic to shellfish I carefully selected what I ordered. the resturant is not so close to my place of business so most of my lunch break is consumed traveling to and from the resturant. the order was not ready and or waiting for me at the time qouted and I had to wait. Sure enough i got back and found that I was given something completly different then discribed on the menu, Yes it had shellfish on it!!! and i could not eat it due to my allergy. I called them back and mentioned it to them and was told that they would have to confim it by veiwing the internet fisrt, so I was put on hold and then told that i would have to bring it back to them i told them That would not be possible at this time so they said that the manager would call me back. The manager called back and and informed that that they would only be able to refund me the cost of the item that was incorrect, but no offer to compensate for thier error. sorry but they did not do much to make me want to return. hope this review helps
Pros: Japanese Cusine
Cons: Misleading Menu on Internet, Some Ingredients Not So Fresh
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