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Businiess name:
La Famiglia Ristorante
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Review by:
citysearch c.
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Review content:
I ate there with friends during Restaurant Week. The kindest thing I could say about the waitstaff was that they seemed to be exercising a policy of benign neglect. It was obvious that they took no particular interest in whether we had a pleasant dining experience there or not. My silverware was hurled in my general direction and I had to set my own place. When I went to the restroom, I returned to find that my napkin had not been refolded for me. The kicker was that the dessert had been served to my empty place, and when I asked my dining companions what it was, they told me the waiter hadn't bothered to introduce the dish!\r
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I found the service to be utterly charmless. Worse, the food was strictly so-so. My friends ordered the veal and were rewarded with a sliver of meat under a gelatinous brown sauce, accompanied by piles of cold and gluey mashed potatoes. My risotto was slopped into the bowl with not a care as to the presentation of it. The flavor was acceptable, but well below the standard of risotto I could produce at home.\r
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Yes, I'm sure the experience is better on a ""regular night,"" but as one of my dining companions put it, ""Come correct or don't come at all."" If they can't be bothered to provide tasty meals and good service during Restaurant Week, then La Famiglia should not participate in it. In fact, I'd like to see them drummed out of the program entirely, as the experience we had there certainly does not reflect well upon Philly dining.\r
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True class means having a standard of excellence, and adhering to it. You don't pick and choose when you are going to uphold the standard. Avoid this place.
Pros: Nice, cozy decor.
Cons: No standards, neglectful staff, so-so food.
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